Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Authorize.net and GeoTrust
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Tips & Hints
Lighter wheels turn easier (they require less inertia). Lighten your wheels, as much as your Rules allow, which will give you a fast start out of the gate and faster speed down the track.
When lubing your wheels and axles, shoot graphite powder into the wheel bore, spin your wheels, and repeat. Do this over newspaper in your garage or outside the house.
A warped block is ok, as long as your axles are square to the block. Use the PRO Driller Tool to drill perfectly straight axle holes which insures your car will roll straight.
- Helping Pinewood Derby Racers
...for over 15 years.
Armed with tips from your Winning Pine Wood Derby Secrets, and graphite powder, Sean's car raced ahead of the wolf pack! Thanks again for you excellent website, materials, and products!
- Mark & Sean
Everything was great! It was my son's first Kubcar race...approx 60 cars, and he took 1st place! He was so excited... Thanks again. Your Winning Pinewood Derby Secrets book really helped!
- Glenn from Toronto
Thank you very much! I've always had very good luck with your products and I will continue to purchase everything I need from you!
- Jenna from AL
- FREE Derby Help
- Designing Your Car
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- Pinewood Pro...
Just wanted to say THANK YOU! I received my items. I have used you guys for 3 or 4 years now, ALWAYS fast, great products, I am very happy with you guys. AND we have won AT LEAST our den every year! Cheers!
- Paul from MO
This is year #3 with you and we just keep winning!!! We did the Red thunderbolt and the Black Lightning cars. Thanks for the great products!
- Phil from CA
As soon as he got home, he ran up stairs to his room to put his trophy of his shelf. I will defiantly be buying from you. Thanks for the Winning Secrets!
- Phil from NV