Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Authorize.net and GeoTrust


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

    • Pinewood Pro Security Verified Trust





    • Risk Free Guarantee Pinewood Pro




      Pinewood Derby
      Tips & Hints

      Tungsten Putty is ideal for getting your car up to the maximum 5 oz limit. Drill a hole in the bottom of your car and insert Pinewood Pro Putty as the last step to bring your car to 5.0 oz. If the official scale weighs you in at 5.1 oz, simply remove a small amount of putty to bring it back to 5.0 oz.








      Pinewood Derby
      building Tip

      Crooked axle slots are perhaps the number one reason cars crash into the lane guides. Drill the axle slot with a drill press or the PRO Driller to be sure your axles go in straight and are square to the block.



      Pinewood Derby
      rules Hint

      BSA Rules are different from Awana Rules, which are different from Adult Race Rules, etc. Check our Pinewood Derby Rules page to download Pinewood Derby rules for different kinds of races.



    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • girls win grand prize fastest

      We won every race we entered as well as the grand prize for the fastest car! Thanks for your help and interest.
      - Debra



    • Awana Club

      This was our very first time building a Pine Derby car for Awana Club. We won first place in our age class and 3rd place over all the age classes up to high school. Thanks, Pinewood Pro!
      - Kirk



    • grandson winner boy scout

      My grandson placed won his races! Your speed secrets and products made the difference. To see his smiles get bigger with each win was worth it.
      - Cliff



    • shopped with you all 5 years

      This is our last year of Pinewood Derby. We have shopped with you all 5 years and our son won his Pack 2x, Districts 1x and placed 2nd the other times. Thank you!
      - Lloyd from NH

    • pinewood derby winner with trophy picture

      Thank you for the great Pinewood Derby tips! My son was so excited when he got the 1st place trophy!
      - Kevin from AZ

    • father-son winner

      The speed axles did the trick second year in a row!
      - Debbie & Frank

Pinewood Pro Security Policy