Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Authorize.net and GeoTrust


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

    • Pinewood Pro Security Verified Trust





    • Risk Free Guarantee Pinewood Pro




      Pinewood Derby
      Tips & Hints

      Lead is denser than zinc but lead is toxic, so we do not recommend handling it. Use non-toxic weights like zinc or tungsten.








      Pinewood Derby
      lubes Tip

      Our PRO Graphite, with molybdenum disulfide, is a proven winner. Our Track Tests show an average speed increase of 17%.



      Pinewood Derby
      building Hint

      Don't attach feathers or big decorative parts that can cause drag. This will decrease your car speed



    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • cub scout holding pinewood derby trophy

      My son won an award for most futuristic design. We really appereciated all your help. Thanks for all the help and guidance.
      - Greg from CT



    • won the entire event

      My son won the entire event, even against the older scouts. Thanks
      - Rodd



    • first place in his wolf pack

      He took first place in his wolf pack and then took first place as the Grand Champion. Thank You for the awesome axles they did the trick!
      - Keith



    • Great tips in your Winning Secrets book! This was our first year and my son was the overall District Winner. There were 250 racers at the District race so I'm guessing we have something like 1,000 scouts in our district. With that type of competition you need these tips to be competitive.
      - Mike from FL

    • Just wanted to say THANK YOU! I received my items. I have used you guys for 3 or 4 years now, ALWAYS fast, great products, I am very happy with you guys. AND we have won AT LEAST our den every year! Cheers!
      - Paul from MO

    • girls awana winner

      Didn't lose a race all day! Key was...PRO Speed Axles and Wheels.
      - Randy from NM

Pinewood Pro Security Policy