Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Authorize.net and GeoTrust


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

    • Pinewood Pro Security Verified Trust





    • Risk Free Guarantee Pinewood Pro




      Pinewood Derby
      Tips & Hints

      If you are using 3/8" round weights, drill your 3/8" weight holes before cutting out the rest of the car because it is easier to hold the full block. Always use a clamp to hold your block before drilling or cutting. Safety First!








      Pinewood Derby
      wheels Tip

      Lighter wheels turn easier (they require less inertia). Lighten your wheels, as much as your Rules allow, which will give you a fast start out of the gate and faster speed down the track.



      Pinewood Derby
      winning Hint

      Winning Pinewood Derby Secrets contains all the tips you need to win your race. Updated annually with the latest tips and speed products, our book has proven results with 1000's of winners... but don't take our word for it! Read over 90 Customer Reviews and check out our Winners Gallery!



    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • Thank you for the great service. I will be coming back to purchase fo my grandson's pinewood derby. Thanks again, it's been great doing business with Pinewood Pro. Blessings to you and your staff.
      - Jim from IL



    • This is our second order with Pinewood Pro and everything from the website to the delivery to the product has been excellent. As a Dad experiencing his first Cub Scout Pinewood Pro is a great resource to make sure I don't screw up! Thanks,
      - Neal from PA



    • father scout winning team

      Hey Joe- Just wanted to pass on the good news- and a few nice pix. We ended up in 2nd place out of 63 cars racing. Not too bad, and we'll be at district in a few weeks.
      - David from IL



    • boy winner cub scout tiger

      Thanks for all your help to get first place in tiger cub class.
      - Chris

    • won the entire event

      My son won the entire event, even against the older scouts. Thanks
      - Rodd

    • I have purchased from you for two consecutive years and am an extremely satisfied customer. The order arrived promptly and I am very pleased with your products and service. Thank you so much!
      - Trey from SC

Pinewood Pro Security Policy