Customer Guarantee
Pinewood Pro offers our customers a full money back guaranteed on all products purchased directly from us.
Shipping charges will not be refunded as they were paid to your carrier. In addition, Pinewood Pro guarantees your privacy.

We do not disclose your information to anyone for any reason, ever.
This policy has been in effect since February 23, 1999.
Pinewood Pro Security - backed by Trust Guard, Geo Trust and Authorize.net
Pinewood Pro Security Verified by Trust Guard site secured by GeoTrust and Authorized.net Authorize.Net Merchant - Click to Verify
Pinewood Pro is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals at any time. We maintain a database of contact information for one month, but use this only to contact our customers if there is a problem with their order. We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
Contacting Pinewood Pro

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713