Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Geo Trust and Authorize.net
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Helping Pinewood Derby Racers
...for over 15 years.
Tips & Hints
Before cutting your car, use a straight edge to draw lines down the center lengthwise and widthwise across your car. Then draw your car design template over these straight lines. The template and straight lines help guide your cutting on both sides of the car so everything is square.
The stock BSA "nails" that come in your kit are mass produced. These nails have burrs, crimp marks and can also be crooked, all of which severely limits your car speed. An Axle Polishing Kit and Axle File are essential to fix your axles and increase your car speed.
Winning Pinewood Derby Secrets contains all the tips you need to win your race. Updated annually with the latest tips and speed products, our book has proven results with 1000's of winners... but don't take our word for it! Read over 90 Customer Reviews and check out our Winners Gallery!
As soon as he got home, he ran up stairs to his room to put his trophy of his shelf. I will defiantly be buying from you. Thanks for the Winning Secrets!
- Phil from NV
He took first place in his wolf pack and then took first place as the Grand Champion. Thank You for the awesome axles they did the trick!
We came in fourth place; very respectable, given it was our first time. Thanks very much for helping us overcome our building weaknesses with great products.
- Doug and Taiki from VA
- FREE Derby Help
- Designing Your Car
- Building Your Car
- Making Your Car Fast
- Finishing Touches
- Pinewood Pro...
- Blastcar for Boy Scouts
Thank you very much! I've always had very good luck with your products and I will continue to purchase everything I need from you!
- Jenna from AL
After winning 1st place overall for his pack my son went to the district race and won first place for the Bears using your wheels and speed axles. Great products, Pinewood Pro!
- Teddy from OH
Last year we took 1st place in our pack I am sold on your speed axles and speed wheels. We raced the car in his elementary school, and he won 1st place in the whole school. Thanks so much!
- Kirk from UT