Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Authorize.net and GeoTrust
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Helping Pinewood Derby Racers
...for over 15 years.
Tips & Hints
Looking for a pinewood derby car design template? Select from over 30 of Pinewood Pro's award winning Pinewood Derby Car Designs. They include everything from race cars to Military cars to a Nike Sneaker!
Many of the BSA "nails" that come in your kit are crooked. Chuck each axle in your drill and spin them. If the axle looks blurry as it spins, that axle is crooked. Replace crooked axles or consider getting an Axle Press Tool to straighten crooked axles.
When lubing your wheels and axles, shoot graphite powder into the wheel bore, spin your wheels, and repeat. Do this over newspaper in your garage or outside the house.
Thank you very much! I've always had very good luck with your products and I will continue to purchase everything I need from you!
- Jenna from AL
My grandson placed won his races! Your speed secrets and products made the difference. To see his smiles get bigger with each win was worth it.
Last year we took 1st place in our pack I am sold on your speed axles and speed wheels. We raced the car in his elementary school, and he won 1st place in the whole school. Thanks so much!
- Kirk from UT
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My son won third in his pack, and we are waiting the district race. Thanks again for all of your wonderful products!
- Tom from AZ
This was our first year racing in the Pinewood Derby. We came out in second place. Thanks for all your help, without your book, we would not have won!! Look at that big smile.
- Eli from TN
James won his first pack race and also won the district race. He never lost a race using your products. Thank you for all you are doing.