Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Geo Trust and Authorize.net
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Helping Pinewood Derby Racers
...for over 15 years.
Tips & Hints
Lighter wheels turn easier (they require less inertia). Lighten your wheels, as much as your Rules allow, which will give you a fast start out of the gate and faster speed down the track.
When your wheel rubs against the axle head it creates friction. To reduce this friction, file the head back slightly using an Axle File to reduce the friction area.
Tungsten Putty is ideal for getting your car up to the maximum 5 oz limit. Drill a hole in the bottom of your car and insert Pinewood Pro Putty as the last step to bring your car to 5.0 oz. If the official scale weighs you in at 5.1 oz, simply remove a small amount of putty to bring it back to 5.0 oz.
My son won third in his pack, and we are waiting the district race. Thanks again for all of your wonderful products!
- Tom from AZ
I have a Webelo 1 and Webelo II Scout and they placed 1st and 2nd in this year's Pinewood Derby and will now go on to compete in the regional race. Thank you for all the good that you are doing and helping make kids dreams come true.
- Craig from CA
Thank you for the great service. I will be coming back to purchase fo my grandson's pinewood derby. Thanks again, it's been great doing business with Pinewood Pro. Blessings to you and your staff.
- Jim from IL
- FREE Derby Help
- Designing Your Car
- Building Your Car
- Making Your Car Fast
- Finishing Touches
- Pinewood Pro...
- Blastcar for Boy Scouts
I can't even put into words how excited, proud and happy my daughter was each time her car won. Worth every penny, plus more. Thank you SO MUCH Pinwood Pro!
- Nina from PA
My son--a first time Pinewood Derby participant--won his Den, Pack, and District championships thanks to Pinewood Pro! Also won design and workmanship awards. Thanks, Pinewood Pro!
Thanks for helping out with these orders. I appreciate the quality of your customer service and will definitely recommend your company to others in my son's pack. Cheers!
- Thomas from NC