Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Geo Trust and Authorize.net
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Helping Pinewood Derby Racers
...for over 15 years.
Tips & Hints
Looking for more cool car design ideas? Our free Pinewood Derby Car Design Guide has over 100 cool pinewood derby car design ideas.
Lead is denser than zinc but lead is toxic, so we do not recommend handling it. Use non-toxic weights like zinc or tungsten.
Our PRO Graphite, with molybdenum disulfide, is a proven winner. Our Track Tests show an average speed increase of 17%.
Your Products performed flawlessly. Thank you for your awesome quality products.
- Chris N from NJ
We won! In the championships we beat 24 other Bears and won every heat.
- Kevin K. from CA
I can't even put into words how excited, proud and happy my daughter was each time her car won. Worth every penny, plus more. Thank you SO MUCH Pinwood Pro!
- Nina from PA
- FREE Derby Help
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- Blastcar for Boy Scouts
Using these axles and BSA speed wheels, we set a track record, went undefeated and won the pack championship. My son is thrilled to be heading to districts and let me tell you, a winning scout is a happy scout. Can't recommend these enough!
- Natalie from CO
My daughter won 1st place, and my son won 3rd place. It was very fun and hope to do again next year. Thanks for your great information,
- Barry from MI
With the help of your block, axes, wheels, and lube we went from last place 3 years running to 1st place overall. Thanks!- Roger