Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Geo Trust and Authorize.net


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

    • Pinewood Pro Security Verified Trust






    • Risk Free Guarantee Pinewood Pro





    • Pinewood Derby
      Tips & Hints

      Tungsten weights are ideal for pinewood derby cars. Tungsten is about 1/3 smaller than a zinc piece with the same weight. Therefore, you can pack Tungsten weights in a smaller area to optimize your center of gravity to maximize inertia giving you greater speed at the finish gate.








      Pinewood Derby
      lubes Tip

      When adding Nyoil to your axles, "less is more"! Only use one or two drops per axle and wipe off any excess oil. The oil should not be run down your axle.



      Pinewood Derby
      painting Hint

      Put a clear Gloss Paint Sealer on your car to protect your cool paint job from dirt and graphite smudges.



    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • Keirsten's car won first place in her troop and grand champion out of all the other troops that participated.
      - Melissa



    • Thank you for the tips in your Winning Secrets book. Out of 116 cars in our AWANA Grand Prix, my boys came in first in their divisions and 1st and 3rd overall. They were thrilled!
      - Carl



    • With the help of your block, axes, wheels, and lube we went from last place 3 years running to 1st place overall. Thanks!

      - Roger



    • Last year we took 1st place in our pack I am sold on your speed axles and speed wheels. We raced the car in his elementary school, and he won 1st place in the whole school. Thanks so much!
      - Kirk from UT

    • Thank you for the great service. I will be coming back to purchase fo my grandson's pinewood derby. Thanks again, it's been great doing business with Pinewood Pro. Blessings to you and your staff.
      - Jim from IL

    • Father and Son Undefeated Racers

      You people offer the very finest support and equipment for Pinewood derby cars on the planet! We went undefeated for the second year in a row. Cheers!
      - Wayne

Pinewood Pro Security Policy