Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.

Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.

Security backed by Trust Guard, and GeoTrust

Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and for Transaction Processing.

We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611

    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro

      Pinewood Derby
      Tips & Hints

      A lathed wheel means the wheel was turned at a high speed and "sanded" with a cutting tool. Lathed Wheels are perfectly tuned around the axis of rotation giving you the highest performance.

      Pinewood Derby
      axles Tip

      When your wheel rubs against the axle head it creates friction. To reduce this friction, file the head back slightly using an Axle File to reduce the friction area.

      Pinewood Derby
      winning Hint

      Winning Pinewood Derby Secrets contains all the tips you need to win your race. Updated annually with the latest tips and speed products, our book has proven results with 1000's of winners... but don't take our word for it! Read over 90 Customer Reviews and check out our Winners Gallery!

    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • pinewood derby champion

      We won! In the championships we beat 24 other Bears and won every heat.
      - Kevin K. from CA

    • This was our first year racing in the Pinewood Derby. We came out in second place. Thanks for all your help, without your book, we would not have won!! Look at that big smile.
      - Eli from TN

    • flawlessly

      Your Products performed flawlessly. Thank you for your awesome quality products.
      - Chris N from NJ

    • Thank you for the great service. I will be coming back to purchase fo my grandson's pinewood derby. Thanks again, it's been great doing business with Pinewood Pro. Blessings to you and your staff.
      - Jim from IL

    • grandson winner boy scout

      My grandson placed won his races! Your speed secrets and products made the difference. To see his smiles get bigger with each win was worth it.
      - Cliff

    • shopped with you all 5 years

      This is our last year of Pinewood Derby. We have shopped with you all 5 years and our son won his Pack 2x, Districts 1x and placed 2nd the other times. Thank you!
      - Lloyd from NH

Pinewood Pro Security Policy