Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Authorize.net and GeoTrust
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Tips & Hints
Just like the pistons in an engine block, you want your axles to be tight fitting in the wheel bore, to reduce wheel wobble. If your Rules allow, use one of our slightly oversized Speed Axle or PRO Super Speed Axle.
Tungsten Putty is ideal for getting your car up to the maximum 5 oz limit. Drill a hole in the bottom of your car and insert Pinewood Pro Putty as the last step to bring your car to 5.0 oz. If the official scale weighs you in at 5.1 oz, simply remove a small amount of putty to bring it back to 5.0 oz.
A warped block is ok, as long as your axles are square to the block. Use the PRO Driller Tool to drill perfectly straight axle holes which insures your car will roll straight.
Helping Pinewood Derby Racers
...for over 15 years.
Hey Joe- Just wanted to pass on the good news- and a few nice pix. We ended up in 2nd place out of 63 cars racing. Not too bad, and we'll be at district in a few weeks.
- David from IL
Thank you for the tips in your Winning Secrets book. Out of 116 cars in our AWANA Grand Prix, my boys came in first in their divisions and 1st and 3rd overall. They were thrilled!
Thank you very much! I've always had very good luck with your products and I will continue to purchase everything I need from you!
- Jenna from AL
- FREE Derby Help
- Designing Your Car
- Building Your Car
- Making Your Car Fast
- Finishing Touches
- Pinewood Pro...
- LEGO Derby Car Racing
- CO2 Car Racing
You guys are amazing. Thank you for such prompt attention. We will deal with you from now on. I have at least 9 more years of pinewood cars to make, and it's your products that will help us through them. Thank you soooo much!
- Lisa from CA
My daughter won 1st place, and my son won 3rd place. It was very fun and hope to do again next year. Thanks for your great information,
- Barry from MI
He took first place in his wolf pack and then took first place as the Grand Champion. Thank You for the awesome axles they did the trick!