Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.

Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.

Security backed by Trust Guard, Geo Trust and

Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611

    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro

    • Pinewood Derby
      Tips & Hints

      The stock BSA "nails" that come in your kit are mass produced. These nails have burrs, crimp marks and can also be crooked, all of which severely limits your car speed. An Axle Polishing Kit and Axle File are essential to fix your axles and increase your car speed.

      Pinewood Derby
      painting Tip

      Put a coat of wood primer on your car before painting it because pine wood is porous and will absorb the first coat of paint. Lightly sand the primer after it dries, then apply a final coat (or two) for a clean, finished look.

      Pinewood Derby
      rules Hint

      When it comes to Pinewood Derby racing, Rules are not meant to be broken. Check with other racers or your race manager before your race to clarify what is allowed and how your car will be inspected when it is checked in.

    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • pinewood derby winner

      My son peter took first place with his car. Thanks for your products,
      - Tony from TX

    • This was my 7-year-old's first Pinewood Derby and he won 1st! We followed your Winning Pinewood Derby Secrets and his car smoked other the cars by 4-5 car lengths each race. Thanks again.
      - John

    • Thank you for your help, my grandson took first place in his pinewood derby race!
      - Grandpa Jim from PA

    • Thank you for the tips in your Winning Secrets book. Out of 116 cars in our AWANA Grand Prix, my boys came in first in their divisions and 1st and 3rd overall. They were thrilled!
      - Carl

    • boy winner cub scout tiger

      Thanks for all your help to get first place in tiger cub class.
      - Chris

    • One of my girls won the "girls fav" car which was picked by all the girl scouts as their fav. Thanks
      - Stephanie

Pinewood Pro Security Policy