Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Geo Trust and Authorize.net


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

      Pinewood Derby
      Tips & Hints

      Just like the pistons in an engine block, you want your axles to be tight fitting in the wheel bore, to reduce wheel wobble. If your Rules allow, use one of our slightly oversized Speed Axle or PRO Super Speed Axle.



    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro
    • Pinewood Derby
      lubes Tip

      Nyoil stays on your axles throughout the race, unlike powdered graphite that blows off every time your car goes down the track. This gives Nyoil coated axles a speed advantage if your car keeps racing.


      Pinewood Derby
      building Hint

      A warped block is ok, as long as your axles are square to the block. Use the PRO Driller Tool to drill perfectly straight axle holes which insures your car will roll straight.


    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • father-son derby winner

      This was my 7 year old son's first Pinewood Derby and I would have paid 100 times the price just to see the expression on his face when he took first! Your information was invaluable!
      Fred & Vincent



    • My son--a first time Pinewood Derby participant--won his Den, Pack, and District championships thanks to Pinewood Pro! Also won design and workmanship awards. Thanks, Pinewood Pro!
      - Mike



    • After winning 1st place overall for his pack my son went to the district race and won first place for the Bears using your wheels and speed axles. Great products, Pinewood Pro!
      - Teddy from OH



    • pinewood derby winner

      My son peter took first place with his car. Thanks for your products,
      - Tony from TX

    • Your tips were Fabulous! Competing in the District Race tomorrow...Our first time making a car! You ROCK!!!!
      - Nancy B from NC

    • pinewood derby winner

      My son won third in his pack, and we are waiting the district race. Thanks again for all of your wonderful products!
      - Tom from AZ

Pinewood Pro Security Policy