Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.

Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.

Security backed by Trust Guard, and GeoTrust

Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and for Transaction Processing.

We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611

    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro

      Pinewood Derby
      Tips & Hints

      Looking for a pinewood derby car design template? Select from over 30 of Pinewood Pro's award winning Pinewood Derby Car Designs. They include everything from race cars to Military cars to a Nike Sneaker!

      Pinewood Derby
      wheels Tip

      Spin each wheel on a polished axle with graphite and count the number of revolutions. If a wheel wobbles, try spinning it again. If it still wobbles, get another wheel that does not wobble.

      Pinewood Derby
      lubes Hint

      Our PRO Graphite, with molybdenum disulfide, is a proven winner. Our Track Tests show an average speed increase of 17%.

    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • 1st Place!!

      1st Place!! Thanks for the everlasting memories you have made possible!
      - Williiam from IN

    • This will be my 3rd year ordering from you. This year I have an 8 year old son, a ten year old son, and my 12 year old daughter's young women group is also doing the pinewood derby. We are still undefeated – Last year we purchased your wheels and axles and won 1st place again, 2 years running!
      - Kirk from UT

    • I just read your Winning Pinewood Derby Secrets book and I can not wait to apply the information. Thanks for the help!
      - Tully from TX

    • Last year we took 1st place in our pack I am sold on your speed axles and speed wheels. We raced the car in his elementary school, and he won 1st place in the whole school. Thanks so much!
      - Kirk from UT

    • shopped with you all 5 years

      This is our last year of Pinewood Derby. We have shopped with you all 5 years and our son won his Pack 2x, Districts 1x and placed 2nd the other times. Thank you!
      - Lloyd from NH

    • cub scout holding pinewood derby trophy

      My son won an award for most futuristic design. We really appereciated all your help. Thanks for all the help and guidance.
      - Greg from CT

Pinewood Pro Security Policy