Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Geo Trust and Authorize.net


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

    • Pinewood Pro Security Verified Trust






    • Risk Free Guarantee Pinewood Pro





    • Pinewood Derby
      Tips & Hints

      Tungsten Putty is ideal for getting your car up to the maximum 5 oz limit. Drill a hole in the bottom of your car and insert Pinewood Pro Putty as the last step to bring your car to 5.0 oz. If the official scale weighs you in at 5.1 oz, simply remove a small amount of putty to bring it back to 5.0 oz.








      Pinewood Derby
      lubes Tip

      When lubing your wheels and axles, shoot graphite powder into the wheel bore, spin your wheels, and repeat. Do this over newspaper in your garage or outside the house.



      Pinewood Derby
      painting Hint

      When painting with children, it is better to use a paint brush rather than spray paint because spray paint can cause vapors. If the child is spray painting, be sure to use a breathing mask and be in an open area.



    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • We took first in our pack of 60 cars. It was an amazing day. Thanks again Joe. Your info is the best out there!
      - Gina



    • My son--a first time Pinewood Derby participant--won his Den, Pack, and District championships thanks to Pinewood Pro! Also won design and workmanship awards. Thanks, Pinewood Pro!
      - Mike



    • This was my 7-year-old's first Pinewood Derby and he won 1st! We followed your Winning Pinewood Derby Secrets and his car smoked other the cars by 4-5 car lengths each race. Thanks again.
      - John



    • We came in fourth place; very respectable, given it was our first time. Thanks very much for helping us overcome our building weaknesses with great products.
      - Doug and Taiki from VA

    • This will be my 3rd year ordering from you. This year I have an 8 year old son, a ten year old son, and my 12 year old daughter's young women group is also doing the pinewood derby. We are still undefeated – Last year we purchased your wheels and axles and won 1st place again, 2 years running!
      - Kirk from UT

    • grandson winner boy scout

      My grandson placed won his races! Your speed secrets and products made the difference. To see his smiles get bigger with each win was worth it.
      - Cliff

Pinewood Pro Security Policy