Pinewood Pro Security
Privacy and Security Policies and our 100% Guarantee
Privacy, Security and Customer Guarantee
Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.
Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.
Security backed by Trust Guard, Authorize.net and GeoTrust
Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.
We use the latest industry standard, True BusinessID EV SSL (Extended Validation Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.
Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.
We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.
Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.
We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.
If you have any questions or concerns about our Privacy and Security Policy, please contact:
Privacy and Security
10 Highwood Place
Trumbull, CT 06611
Tips & Hints
When your car wheel rubs against the axle head it can cause the wheel to wobble because the corner of the axle head is not a perfect 90 degrees. Cutting a groove directly under the axle head removes this source of wheel wobble. Cutting this groove is difficult to do by hand, but it can be done with an axle file. Our grooved Speed Axles and Pro Super Speed axles have this groove, exclusive to Pinewood Pro, cut directly under the axle head.
Winning Pinewood Derby Secrets contains all the tips you need to win your race. Updated annually with the latest tips and speed products, our book has proven results with 1000's of winners... but don't take our word for it! Read over 90 Customer Reviews and check out our Winners Gallery!
Put a coat of wood primer on your car before painting it because pine wood is porous and will absorb the first coat of paint. Lightly sand the primer after it dries, then apply a final coat (or two) for a clean, finished look.
- Helping Pinewood Derby Racers
...for over 15 years.
Jonah's car won 1st place in his Den, first place in the Pack and I couldn't believe it but he also won for Best looking car!
- Thomas from FL
With the help of your block, axes, wheels, and lube we went from last place 3 years running to 1st place overall. Thanks!- Roger
1st Place!! Thanks for the everlasting memories you have made possible!
- Williiam from IN
- FREE Derby Help
- Designing Your Car
- Building Your Car
- Making Your Car Fast
- Finishing Touches
- LEGO Derby Car Racing
- Race Track
- Pinewood Pro...
The speed axles did the trick second year in a row!
- Debbie & Frank
James won his first pack race and also won the district race. He never lost a race using your products. Thank you for all you are doing.
We ran our 3 cars at a local pack meet, and what a great time my kids had. Both of my two boys prepared their cars with your tooling. My boys were given first and second place.
- Brian from DE