Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Geo Trust and Authorize.net


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

      Pinewood Derby
      Tips & Hints

      Need a little extra weight on weigh in but didn't bring extra weight with you? Use a coin! Here are the weights of US coins in ounces: penny .11 oz, nickel .17 oz, dime .07 oz, quarter .18 oz



    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro
    • Pinewood Derby
      lubes Tip

      Nyoil stays on your axles throughout the race, unlike powdered graphite that blows off every time your car goes down the track. This gives Nyoil coated axles a speed advantage if your car keeps racing.


      Pinewood Derby
      painting Hint

      Put a clear Gloss Paint Sealer on your car to protect your cool paint job from dirt and graphite smudges.


    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • pinewood derby trophy winners

      We ran our 3 cars at a local pack meet, and what a great time my kids had. Both of my two boys prepared their cars with your tooling. My boys were given first and second place.
      - Brian from DE



    • I can't even put into words how excited, proud and happy my daughter was each time her car won. Worth every penny, plus more. Thank you SO MUCH Pinwood Pro!
      - Nina from PA



    • mother-son pinewood derby winner

      My son's car won every heat it raced. Thanks again Joe. Your info is the best out there!
      - Gina



    • pinewood derby winner with trophy picture.

      Jonah's car won 1st place in his Den, first place in the Pack and I couldn't believe it but he also won for  Best looking car!
      - Thomas from FL

    • Thank you very much! I've always had very good luck with your products and I will continue to purchase everything I need from you!
      - Jenna from AL

    • pinewood derby champion

      We won! In the championships we beat 24 other Bears and won every heat.
      - Kevin K. from CA

Pinewood Pro Security Policy