Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.

Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.

Security backed by Trust Guard, Geo Trust and

Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611

    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro

    • Pinewood Derby
      Tips & Hints

      If you have a bad wheel and you don't have time to replace it, Raise that Wheel so it doesn't touch the track. Since it doesn't touch the track, it won't have any negative affect on your car's speed.

      Pinewood Derby
      lubes Tip

      Nyoil stays on your axles throughout the race, unlike powdered graphite that blows off every time your car goes down the track. This gives Nyoil coated axles a speed advantage if your car keeps racing.

      Pinewood Derby
      winning Hint

      Winning Pinewood Derby Secrets contains all the tips you need to win your race. Updated annually with the latest tips and speed products, our book has proven results with 1000's of winners... but don't take our word for it! Read over 90 Customer Reviews and check out our Winners Gallery!

    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • Thank you for the tips in your Winning Secrets book. Out of 116 cars in our AWANA Grand Prix, my boys came in first in their divisions and 1st and 3rd overall. They were thrilled!
      - Carl

    • I just read your Winning Pinewood Derby Secrets book and I can not wait to apply the information. Thanks for the help!
      - Tully from TX

    • cub scout holding pinewood derby trophy

      My son won an award for most futuristic design. We really appereciated all your help. Thanks for all the help and guidance.
      - Greg from CT

    • We won every race we entered as well as the grand prize for the fastest car! Thanks for your help and interest.
      - Debra

    • I can't even put into words how excited, proud and happy my daughter was each time her car won. Worth every penny, plus more. Thank you SO MUCH Pinwood Pro!
      - Nina from PA

    • As soon as he got home, he ran up stairs to his room to put his trophy of his shelf. I will defiantly be buying from you. Thanks for the Winning Secrets!
      - Phil from NV

Pinewood Pro Security Policy