Pinewood Pro Security

Privacy and Security Policies and our 100% Guarantee

Privacy, Security and Customer Guarantee

Pinewood Pro offers our customers a full money back guarantee on all products purchased directly from us. Shipping charges will not be refunded as they were paid to your carrier.


Pinewood Pro does everything to insure your privacy. We do not disclose your information to anyone for any reason, ever. This policy has been in effect since February 23, 1999.


Security backed by Trust Guard, Geo Trust and Authorize.net


Pinewood Pro is a secure site, backed by Trust Guard for site security, GeoTrust for Transaction Security and Authorize.net for Transaction Processing.

We use industry standard SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only used to process your credit card order.

Your email address is only used to send you a confirmation receipt. Pinewood Pro (and only Pinewood Pro) may also send you an annual announcement of new products, or a discount coupon code.

We do not employ the use of cookies for storing the contents of your shopping cart between visits.

We value your privacy like our own. We do not disclose your information to anyone for any reason, ever.


Privacy

Pinewood Pro values your privacy like our own and is committed to providing our customers with complete privacy. We will not share or sell your personal or financial information with other businesses or individuals, ever. We maintain a database of contact information, but use this only to contact our customers if there is a problem with their order.

We do not keep credit card information on file for future use, and we thank our repeat customers for their patience in resubmitting their credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links.

If you have any questions or concerns about our Privacy and Security Policy, please contact:

Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-400-3713

      Pinewood Derby
      Tips & Hints

      Lighter wheels turn easier (they require less inertia). Lighten your wheels, as much as your Rules allow, which will give you a fast start out of the gate and faster speed down the track.



    • Pinewood Pro Security Verified Trust

    • Risk Free Guarantee Pinewood Pro
    • Pinewood Derby
      weights Tip

      Lead is denser than zinc but lead is toxic, so we do not recommend handling it. Use non-toxic weights like zinc or tungsten.


      Pinewood Derby
      building Hint

      Don't attach feathers or big decorative parts that can cause drag. This will decrease your car speed


    • Helping Pinewood Derby Racers
      pinewood derby authority
      ...for over 15 years.

    • derby winner with medal

      My son won 2nd place Medals. This was made possible by your personal assistance and Pinewood Pro products. Thank you, Joe for being the man you are and providing a service to our Youth.
      - Mark from HI



    • Your Products performed flawlessly. Thank you for your awesome quality products.
      - Chris N from NJ



    • We placed an amazing 2nd out of 28 cars. We only lost to first place by half an inch. Our car ran consistently all night. We won 2nd place overall! You will be our first stop next year!
      - John



    • We came in fourth place; very respectable, given it was our first time. Thanks very much for helping us overcome our building weaknesses with great products.
      - Doug and Taiki from VA



    • Using these axles and BSA speed wheels, we set a track record, went undefeated and won the pack championship. My son is thrilled to be heading to districts and let me tell you, a winning scout is a happy scout. Can't recommend these enough!
      - Natalie from CO



    • pinewood derby car race winners

      Thank you for all of the information. We had fun making the car! We're going on to the Regionals, as our car to 1st place in our den!
      - Lou from IN



Pinewood Pro Security Policy