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Customer Guarantee
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Pinewood
Pro offers our customers a full money back guaranteed on all products
purchased directly from us.
Shipping charges will not be refunded as they were paid to your carrier. In addition, Pinewood Pro guarantees your privacy.
We do not disclose your information
to anyone for any reason, ever. This policy has been in effect since February 23, 1999. |
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Security
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Pinewood Pro is a secure site. We use
128 bit SSL (Secure Socket Layer) encryption technology to keep your personal and credit card information safe. Your personal information is only
used to process your credit card order. Your email address is
only used to send you a confirmation receipt. We do not employ the use of cookies for storing the contents of your shopping cart between visits. We value
your privacy like our own. We do not disclose your information
to anyone for any reason, ever. |
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| Pinewood
Pro is committed to providing our customers with complete privacy.
We will not share or sell your personal or financial information
with other businesses or individuals at any time. We maintain
a database of contact information for one month, but use this only to contact
our customers if there is a problem with their order. We do not
keep credit card information on file for future use, and we thank
our repeat customers for their patience in resubmitting their
credit card details with subsequent orders. Pinewood Pro links to other web sites but does not share any information with web sites to which it links. |
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Contacting Pinewood Pro |
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If you have any questions or concerns about our Privacy and Security Policy, please contact: |
Privacy and Security
Pinewood Pro
10 Highwood Place
Trumbull, CT 06611
203-362-8342
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Visit our customer support page for answers to commonly asked questions and for order support. |
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